posted on Wednesday, 5th July 2017 by Steve May
Sanus has revamped its MountFinder and HeightFinder online tools to assist installers (and customers) choose and wall-mount any given flatscreen TV. The brand’s new MountFinder tool identifies the right mount for any given TV, while HeightFinder provides detailed instructions on the mounting position and where to drill the holes.
With so many different models of TVs available and an almost limitless number of possibilities for mounting the display in a room, Sanus says it wants to take the confusion out of the decision-making process.
An at-a-glance features and benefits chart, explaining the differences between full motion, tilting and fixed mount designs.
The charts and accompanying video tutorials guide the user to the correct type of mount for their dsplay and viewing requirements. Once the type is selected and the TV make and model inputted, the MountFinder filters the results, utilising a database comprising thousands of models. Clicking on the selected set provides instruction manuals, technical drawings and, simple video instructions on how to install the mount.
Once the correct mount has been chosen, the HeightFinder tool can be used to ascertain the correct mounting position. Using a graphical interface, customers select the make and model of their TV, answer a couple of simple questions including the desired height from the floor for the TV and the HeightFinder works out the positon of the screw holes.
Rick Van Bommel, Sanus senior international marketing and product manager, explains: “Our research into customer behaviour highlighted two areas of confusion that we have worked hard to overcome with the new MountFinder and HeightFinder. Firstly, users don’t always know how to choose what’s right for them and secondly, they can be fearful of the installation process. MountFinder makes the identification of type and model extremely simple and the educational assets we have put together, along with the HeightFinder, demonstrate just how easy it is to install a mount.” He concludes, “We want our customers to be confident with their purchase decision and comfortable with the process of installation, and the new tools achieve both these objectives.”
For more visit mountfinder.sanus.com.
Inside CI Editor Steve May is a freelance technology specialist who also writes for T3, TechRadar, Home Cinema Choice, Trusted Reviews and The Luxe Review.
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