Trinnov extends warranty support for Altitude 32

posted on Thursday, 19th November 2020 by Steve May

High-end  High Res Audio  home cinema  Dolby Atmos 

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Trinnov Audio has announced a 5-Year Warranty Extension Program for its flagship processor Altitude 32. This includes a refurbishment of the Altitude at a Trinnov facility and extends the product’s warranty for an additional five years.

In 2018, Trinnov updated its warranty policy for its entire High-End Product line by extending the Warranty period from 3 to 5 years, retroactively.

The move supports the first Altitude 32 processors, now leaving their warranty period.

The program consists of an additional 5-year warranty that begins on the date the owner purchases the program. At a Trinnov facility, the Altitude receives a complete check up and refresh, including full inspection and thorough testing. If necessary, internal hardware is replaced to restore the unit to new condition.


The reference Altitude 32 was introduced at the end of 2014, and enjoyed a raft of new features upgrades, including the support of multiple new immersive audio codecs; early adoption of Roon; advanced bass management capabilities; ongoing enhancements to its Loudspeaker/Room Optimization; and more recently, the introduction of DTS:X Pro after an entire year of close collaboration with the engineering team at DTS.

“Our vision with the Altitude platform from day one extended beyond a simple fight against obsolescence,” says CEO and cofounder Arnaud Laborie. “It was always about creating a product that can remain at the top of its category from both a performance and feature perspective over a long period of time.”

“Manufacturers should be doing all they technically can to extend their products’ life spans to the maximum and make them upgradable by design. We believe this is what the industry needs and also what our customers expect and deserve. We will always prioritize quality over quantity and the Warranty Extension program is yet another example of that vision and commitment. Our customers make a major investment when purchasing an Altitude, and we are determined to keep every Altitude owner’s system performing at the highest level, regardless of when it was purchased. We intend to keep the Altitude platform at the forefront of High-End Home Theater with the same strategy and vision for many years to come and will continue with ongoing innovation, bringing more high-value features to our customers.”


Customers will be able to enter the program from January 2021. Further details about the program, including pricing and return procedure, will be made available through the local Trinnov distributor.

Steve May

Inside CI Editor Steve May is a freelance technology specialist who also writes for T3TechRadarHome Cinema Choice, Trusted Reviews and The Luxe Review.

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