Pakedge Certified Network Administrator training makes networks more reliable

posted on Thursday, 15th March 2018 by Steve May

Networking  Control4 

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More than a 1000 CI professionals have registered for network IP certification since the Pakedge Certified Network Administrator training programme was launched a year ago by Control4.

The PCNA initiative was introduced to improve network installation and configuration skill within the industry. At the time, Control4 found more than 30 per cent of dealer support problems were related entirely to network issues, and not to hardware problems.

The company determined that while AV and control system knowledge was high, many CI pros were intimidated by home network complications.

To “help make networks that don’t suck,” the company launched its PCNA curriculum, combining interactive coursework, online instructional office hours, and a proctored online certification exam, with the aim of giving custom installers the tools, knowledge, and skills required to design, deploy, and manage a connected home.

The training program is built around the Pakedge RK-1 router, SX-8P managed POE switch, WK-1 wireless access point and P2/P2E Power Distribution Unit. The six classes are divided into: Essentials Build Your First NetworkSwitchesRoutersWireless Access PointsRemote Monitoring and Management and Network Design.

"When we heard about PCNA at the CEDIA Expo we knew it was a great opportunity to ensure our engineers remain amongst the best in the industry,” comments Andy Bell, MD of Trusted Technology. “Our tagline is Experience Amazing. Training and certification prove we have the skills, and our clients can be confident that, by choosing us to be their smart home provider, they will Experience Amazing.”

Bell determined that every technicians needed to become Pakedge Certified Network Administrators.

“Getting back into binary code was really useful as this isn’t something a lot of our guys have done since they were at college and it really helps you understand the basics of a network. The buzz around the office whilst our guys were going through the PCNA course was infectious. Engineers love learning and to be honest calls into our service team have dramatically reduced.”

For more news about Control4 and Pakedge, visit our partner page here.

Steve May

Inside CI Editor Steve May is a freelance technology journalist, who also writes for T3, TechRadar, Home Cinema Choice and ERT (amongst others).

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