Bose to close 119 bricks and mortar stores worldwide as consumers stream online

posted on Thursday, 16th January 2020 by Steve May

Hi-fi  home cinema  Trade 

[#pageName]

Bose has confirmed that it will close all of its brick and mortar stores in Europe, the US, Japan and Australia. In total, 119 retail stores will be shuttered. The process will take several months, says the company.

It plans to maintain a physical retail presence in China, the United Arab Emirates (UAE), India, South Korea and Southeast Asia. It’s not clear how many employees will be made redundant.

The company cites changing consumer habits, and a shift away from physical media, as one reason for the closure.  The first Bose US store opened in 1993, and helped consumers with ‘CD and DVD-based home entertainment systems’, says Bose vice president of global sales Colette Burke.

“At the time, it was a radical idea, but we focused on what our customers needed, and where they needed it, and we’re doing the same thing now. It’s still difficult, because the decision impacts some of our amazing store teams who make us proud every day.

“They take care of every person who walks through our doors, whether that’s helping with a problem, giving expert advice, or just letting someone take a break and listen to great music. Over the years, they’ve set the standard for customer service. And everyone at Bose is grateful.”

Steve May

Inside CI Editor Steve May is a freelance technology specialist who also writes for T3TechRadarHome Cinema Choice, Trusted Reviews and The Luxe Review.

Share this!

Have your say...

Sorry guests can't post comments.

Please Login if your an existing member or Register a new account.

Authors

Latest Posts

Midwich confirms Tech Xpo trade show for October

Midwich confirms Tech Xpo trade show for October

17

Aug

2022

posted by Steve May

Popular free AV event return to Ascot after two year hiatus

More...
.
LG promises Life Reimagined for IFA 2022 return

LG promises Life Reimagined for IFA 2022 return

16

Aug

2022

posted by Steve May

Innovations aplenty await those who visit LG’s Berlin booth 

More...
.