Amazon launches Chime, an enterprise-grade video conferencing app

posted on Tuesday, 21st February 2017 by Geny Caloisi

Video Conferencing  Amazon Chime 

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Amazon Web Services (AWS), an Amazon.com company has taken video communications one step further with the launch of its Amazon Chime. Competing with the likes of Skype, WebEx, and Google Hangouts, Amazon says that the its new unified communications service makes meetings easier and more efficient than ever before, and you can have the first month free.

Amazon Chime, offers high-quality video and audio meetings with one-click, allowing customers to host or join a meeting, chat, and share content and screens with a seamless, synchronized experience across desktops, iOS, and Android devices.

While other video conferencing solutions might perform very well in one main area, such as voice calls, video conferencing, screen sharing, or instant messaging; Amazone Chime claims it can offer flawless performance in all fronts, whether you are using a computer or a mobile device. Its strong mobile and desktop apps, keeps meetings and chats synchronized across devices, so users can join meetings from anywhere via Android, iOS, Mac, and Windows apps (and seamlessly switch from mobile to desktop, or app to app whenever needed).

With Amazon Chime there is no need to type in hard-to-remember multi-digit pins. The app calls all participants when a meeting starts so joining a meeting is as easy as clicking a button in the app, no PIN required. When there's noise on calls -such as somebody typing Amazon Chime uses noise-cancelling wideband audio to deliver high-quality audio and crisp, clear HD video to make it easier to have real conversations in a meeting. Any attendee has also the power to put an end to background noise by muting any noisy line. Also, if somebody joins or drops mid-call, there's no longer mystery who it is as Amazon Chime shows a visual roster of all attendees.

Very important for corporate video conferencing, Amazon Chime can be integrated with existing corporate directories, and provides IT administrators the ability to manage identities and control access across an organization. Amazon Chime requires no upfront investments, complicated deployment, or ongoing maintenance – customers can simply download the application and get started using the service in minutes.

Amazon Chime makes it easy to collaborate. When in a meeting, anyone can share their screen, instantly, without asking a host to "pass the ball," or jump to a different application. For ongoing collaboration outside of meetings, Amazon Chime offers chat rooms that allow people to work together in a single place, securely storing chat history and files for ongoing reference.

Gene Farrell, Vice President, Enterprise Applications, AWS commented, "It's pretty hard to find people who actually like the technology they use for meetings today. Most meeting applications or services are hard to use, deliver bad audio and video, require constant switching between multiple tools to do everything they want, and are way too expensive. Amazon Chime delivers frustration-free meetings, allowing users to be productive from anywhere. And with no ongoing maintenance or management fees, Amazon Chime is a great choice for companies that are looking for a solution to meetings that their employees will love to use."

Amazon Chime is around one-third the cost of traditional solutions. The top product, Amazon Chime Pro is listed at $15 per user per month.

Amazon Chime will soon be available through APN partners Level 3 and Vonage. With availability scheduled for the second quarter of 2017, Level 3 will add Amazon Chime to its suite of unified communications and collaboration solutions, providing enterprises with another powerful solution to help simplify and enhance communications. Also scheduled to be available in the second quarter of 2017, Vonage will provide Amazon Chime Pro Edition to its business customers at no additional cost, delivering a richer conferencing, video, and collaboration experience integrated with Vonage's full range of unified communications solutions that are backed by the quality, strength, and reliability of the Vonage network.

AWS offers over 90 fully featured services for compute, storage, databases, analytics, mobile, Internet of Things (IoT) and enterprise applications from 42 Availability Zones (AZs) across 16 geographic regions in the U.S., Australia, Brazil, Canada, China, Germany, India, Ireland, Japan, Korea, Singapore, and the UK.

Geny Caloisi

Geny Caloisi is an accomplished technology journalist who has worked in a variety of AV industry publications. 

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